Privacy Policy
Last Updated: June 2026
At STONOVA Flooring & Hygienic Cladding, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use and protect your information when you visit our website or contact us regarding our services.
1. WHO WE ARE
STONOVA Flooring & Hygienic Cladding
Based in Littlehampton, West Sussex, United Kingdom
Email: info@stonova.uk
Phone: 07376 783570
Website: www.stonova.uk
2. INFORMATION WE COLLECT
We may collect the following information when you contact us:
- Name
- Email address
- Telephone number
- Property address (if provided)
- Project details and measurements
- Photos you choose to send
- Any other information included in your enquiry
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Respond to enquiries
- Provide quotations
- Arrange site visits
- Deliver our services
- Communicate regarding ongoing projects
- Improve our website and services
- Meet legal and regulatory obligations
We do not sell or rent your personal information to third parties.
4. LEGAL BASIS FOR PROCESSING
Under UK GDPR, we process your personal information based on:
- Your consent when submitting an enquiry
- Our legitimate interest in responding to enquiries and providing services
- Compliance with legal obligations
5. DATA STORAGE AND SECURITY
We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration or destruction. Your information is stored securely and only accessed when necessary for business purposes.
6. DATA SHARING
We may share information only where necessary with:
- Professional advisers
- Service providers assisting with website, email or IT services
- Legal or regulatory authorities where required by law
We do not sell your data to third parties.
7. DATA RETENTION
We retain personal information only for as long as necessary to:
- Respond to enquiries
- Provide services
- Meet legal, tax and accounting obligations
When information is no longer required, it will be securely deleted.
8. YOUR RIGHTS
Under UK data protection law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Withdraw consent where applicable
To exercise any of these rights, please contact us at:
info@stonova.uk
9. COOKIES
Our website may use cookies to improve functionality and user experience.
You can control cookie settings through your browser preferences.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
11. CONTACT US
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact:
STONOVA Flooring & Hygienic Cladding
📧 info@stonova.uk
📞 07376 783570
📍 Littlehampton, West Sussex, United Kingdom